Techniques for Resolution of Work Conflicts in Organisations: The Loyal Fight

Josep Redorta Lorente

Abstract


A new methodology is suggested, the ‘loyal fight', for intervening in conflicts which have become chronic within an organisation. The application and results obtained in a specific case are given, and also an evaluation of the importance of innovation in the field of work conflict resolution.


Keywords


conflict resolution; organizational conflict; methodology; mediation; tools

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DOI: http://dx.doi.org/10.7238/joc.v1i1.997

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Journal of Conflictology is an e-journal promoted by the Campus for Peace and CREC IN3 of the UOC

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